Shipping Policy

Thank you for shopping with us! We want to ensure you have a seamless and pleasant shopping experience. Below is our shipping policy, which outlines important details about how we handle shipping.

Processing Time

  • All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
  • Orders placed after 2:00 PM (local time) will be processed the following business day.
  • Please note that order processing may take longer during peak seasons or promotional periods.

Shipping Methods & Delivery Times

We offer a variety of shipping options to ensure your order arrives safely and on time. Delivery times vary depending on the shipping method chosen at checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Note: Delivery times are estimated and may vary due to factors such as location, weather, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. We offer free standard shipping on buying 02 Qty.

International Shipping

We currently offer international shipping to the following countries: [List of countries, or mention "select international locations"]. Please be aware that international shipping may take longer, and customs fees or import duties may apply. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, which can be used to track your package’s progress. You can also check the status of your order by logging into your account.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at Fiduciam.co@gmail.com. We will work with the carrier to resolve the issue as quickly as possible. Please note that once the package is marked as delivered by the carrier, we are not responsible for lost or stolen items.

Address Changes

Please ensure that the shipping address is correct before finalizing your order. We are unable to modify the shipping address once the order has been processed. If there is an error with your shipping address, please contact us as soon as possible at [Customer Service Email] to make any necessary changes.

Returns & Exchanges

For more information about returns and exchanges, please refer to our page Refund Policy.

Contact Us

If you have any questions or need further assistance with your order, please don’t hesitate to reach out to our customer service team at Fiduciam.co@gmail.com